Enhanced Access Service Posted or Updated on 17 Mar 2026

From 1 April 2026, the Enhanced Access service will be provided directly by Billingham and Norton Primary Care Network (PCN). This service was previously delivered by Hartlepool and Stockton Health (HASH)

There will be no pause or disruption to services, and patients will continue to be able to access appointments in the same way as before. Clinics will continue to run at the same locations and times, and patients can expect the same range of services to be available.

This change simply means the service will now be managed locally by the Billingham and Norton PCN on behalf of our member practices.

If you have an appointment booked after 1 April, there is nothing you need to do, and your appointment will go ahead as planned.