This new service will provide access to primary care Monday to Friday evenings and at weekends and will include a number of innovative services, including supporting long term conditions and prevention.
The service started on 1st April 2017 at the same time as the CCG launched a new integrated urgent care service which offers urgent care appointments (bookable via NHS 111) at University Hospital North Tees and University Hospital Hartlepool. This is part of the CCGs vision for an integrated seven day urgent care service that helps patient access the most appropriate care at the right time and in the right place and prevents patients walking into A&E because they have not been able to access a GP appointment.
Our priority is to encourage patients to access these additional appointments when appropriate to ease pressure on A&E.
The service will operate pre-bookable clinic appointments via NHS 111 or your GP Surgery at three hubs as follows.
One Life Centre Hartlepool
Monday to Friday evenings: 6.30pm to 8.00pm
Saturdays: 10.00am to 1.00pm
Sundays: 11.00am to 1.00pm
Tennant Street Practice, Stockton
Monday to Friday evenings: 6.30pm to 8.00pm
Saturdays: 10.00am to 1.00pm
Sundays: 11.00am to 1.00pm
Woodbridge Practice, Ingleby
Monday to Friday evenings: 6.30pm to 8.00pm
Saturdays: 2.00pm to 5.00pm
Sundays: 2.00pm to 5.00pm
All appointments will be pre-bookable a minimum of two weeks in advance. The service is available to all patients registered with a GP in Billingham, Hartlepool and Stockton regardless of locality. Services will be available every day of the year including bank holidays.
Calls to the NHS 111 service are free from both landlines and mobile phones. If you have a life threatening medical emergency please call 999.
Remember - Call 999 in an emergency. Chest pain and/or shortness of breath constitute an emergency.